Search

Hello,

You can keep the quarantined elements from now, we'll see to delete them when the problems will be solved.

You can make the test to restore the registry elements from AdwCleaner. I doubt it will restore your access to the safe-mode, but we'll see and we'll proceed according to your results.

Best regards,

Bonjour Mario2245,

Je t'invite à créer une nouvelle discussion ici afin de pouvoir t'apporter une aide personnalisée et structurée.

A bientôt,

Chapi

Hi, thanks for responding.

Well that should be good news!

Is the log file the same as the application file in Malwarebytes? It is not very detailed....

Here is the last file of the last scan I did (of several):

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 31/08/2016 Scan Time: 3:25:56 PM Logfile: mbam.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.08.31...

Hello,

The logfile seems to be complete, it means that the clean process has been successful, without crashing. Also, I do not see any deleted elements related to safe-mode.

Can you also share the Malwarebytes logfile ?

Best regards,

1) Please, do the log MBAM as it noticed  below:

Download Malwarebytes' Anti-Malware or from the mirror. Install it (during setup do not choose free test period), update bases setup proxy if needed). Click on Scan tab, choose Custom and click on Scan Option. Choose all disk drives in next window, choose Warn in drop-down menu and press Scan.Do not delete nothing by yourself!!! After scan compl...

Here is the logfile. Two were actually made, 15 minutes apart. This is the later one:

# AdwCleaner v6.010 - Logfile created 01/09/2016 at 19:26:40 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-01.2 [Server] # Operating System : Windows Vista (TM) Home Premium Service Pack 2 (X86) # Username : # Running from : C:\Users\Downloads\adwcleaner_6.010.exe # Mode: Clean # Support : https://...

Hello,

Indeed, it automatically checks if the definitions have been updated or not, and fetch them if needed.

Thanks for the feedback,

Ah, ok nevermind. I tried it the other day and it was still showing. Now, it does not. I figure the program probably checks online database as it runs/scans and I hadn't before. :)

Here are some things to go by, tailored to you and leaving out more complicated things like NoScript:

1) Use Firefox as much as possible and not Internet Explorer, unless you really absolutely must.

2) Install these add-ons for Firefox: BetterPrivacy, Disconnect, Https Everywhere, Ghostery, Privacy Badger, uBlock Origin

Since you mentioned Youtube, you will also like to have Youtube Hi...

Ok.

So, to remove UCGuard, can you try this:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...