Re: ADWcleaner whitelist request for remote access tool called...

Thank you, but unforunately, the date of the last changelog still says 24/08/16 with version v6.010 - and the most current version to download right now is v6.010 :(

Just downloaded v6.010 and it still kills SimpleService.exe

Where can I make a donation to ADWcleaner?

Thank you,

Please advise.

Re: AdwCleaner has stopped me from booting into safe mode

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Re: AdwCleaner has stopped me from booting into safe mode

Hello,

So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?

Regarding the crash:

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Re: Error message: This app can't run on your PC,

1) Please, do the log MBAM as it noticed  below:

Download Malwarebytes' Anti-Malware or from the mirror. Install it (during setup do not choose free test period), update bases setup proxy if needed). Click on Scan tab, choose Custom and click on Scan Option. Choose all disk drives in next window, choose Warn in drop-down menu and press Scan.Do not delete nothing by yourself!!! After scan compl...

Re: ITS NOT RESPONDING

Hello,

Ok.

  • So please launch AdwCleaner.
  • Do a scan.
  • Then, in the "Services" tab, please unselect "UCGuard".
  • Click on "Clean", the computer will reboot.

Finally, please share the file C:\AdwCleaner\AdwCleaner[Cxx].txt (where xx is the highest number you have).

Best regards,


fr33tux, 2016-08-31 11:31:57 (UTC)

yeah. It work. but what is the "UCGuard"? How to delete it?

Thankss!

Re: ITS NOT RESPONDING

Hello,

Ok.

  • So please launch AdwCleaner.
  • Do a scan.
  • Then, in the "Services" tab, please unselect "UCGuard".
  • Click on "Clean", the computer will reboot.

Finally, please share the file C:\AdwCleaner\AdwCleaner[Cxx].txt (where xx is the highest number you have).

Best regards,

Re: ITS NOT RESPONDING

This is my debug file: https://up2sha.re/file?f=nZHWFJLPJAfb

And this is my last scan file: https://up2sha.re/file?f=S2JGUxQFAUDG

When I click clean it not work and the AdwCleaner not responding. I wait 30 minutes but nothing happen. I can't restart, shutdown or open task manger. Please help

Not responding

This is my debug file: https://up2sha.re/file?f=nZHWFJLPJAfb

And this is my last scan file: https://up2sha.re/file?f=S2JGUxQFAUDG

When I click clean it not work and the AdwCleaner not responding. I wait 30 minutes but nothing happen. I can't restart, shutdown or open task manger. Please help

Re: AdwCleaner can not delete a thread

Hello,

Please use the updated release: https://toolslib.net/downloads/viewdownload/1-adwcleaner/ and the problem should be gone.

Best regards,


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