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Greetings,

First of all, sorry for the inconvenience.

We'll try to recover your folder. Firstly, can you please share me the related clean logfile?

To do this:

• Launch AdwCleaner and go to Logfile > Cleaning tab and double-click on the most recent one;
• Then, please paste it in your next answer.

Regards.

Hello,

Can you please launch AdwCleaner, then start a new scan and past the logfile content on your next answer?

Thank you.

Hello,

Can you

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Scan choose Threats scan, click on Start scan.
• If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
• After the rebo...

# AdwCleaner v6.020 -  03/10/2016  16:17:36

***** [ Usługi ] *****

Wykryto usługę: winsaber Wykryto usługę: CornerSunshineSvc

***** [ Foldery ] *****

Wykryto folder: C:\Users\...\AppData\Roaming\Corner Sunshine Wykryto folder: C:\Users\...\Documents\Play Wykryto folder: C:\ProgramData\sozy Wykryto folder: C:\ProgramData\Application Data\sozy Wykryto folder: C:\Program Files (x86)\WinSaber ...

Found on 2 computers

***** [ Raccourcis ] *****

Raccourci infecté:  C:\Documents and Settings\All Users\Menu Démarrer\Programmes\Acronis\True Image\Outils et utilitaires\Monter une image.lnk ( /mount_image )

This Link is found as infected on 2 computers and I wonder on the reality of infection.?: I launched ADW cleaner and the resulting file "quarantine.db" contained the TXT:

SQLite forma...

Hello,

Thanks.

So, I advise you to use DelFix to remove all traces of the tools we used:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste...

Hello,

Sorry for the delay. Please relaunch Roguekiller and do a [clean]. Then, please share the logfile as above.

Best regards,

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

Hello,

Can you relaunch AdwCleaner and confirm that the bug is solved ?

Best regards,

Ok.

Can you relaunch AdwCleaner and confirm that the problem is solved ?

Thanks,