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Greetings,

I invite you to follow instructions given on this link in order to change your default search settings in Firefox: https://support.mozilla.org/en-US/kb/change-your-default-search-settings-firefox

Also, can you please share me the clean logfile from AdwCleaner?

To do so:

• Launch AdwCleaner and then click on "Logfile" > "Clean" tab;
• Double-click on the most recent logfile and copy/...

Hello,

can you please try instructions given on the following link in order to take back ownership of these two folders ?

=> https://technet.microsoft.com/en-us/library/cc753659(v=ws.11).aspx

Regards.

No quite, Very quick to jump to conclusions there, almost like it's premeditated. It may just be a case of a False Positive, as I mentioned we use 3rd party API of a very well known AV.  Our scans and errors reported are checked regularly and thoughroughlly by all the leading AV's, the Scareware accusation is completely baseless.

In order to understand why Reimage Repair is flagging this speci...

Hi Sandor.

Please download it directly from the homepage www.reimageplus.com 

Interested in some feedback.  

Thanks,

Reimage has 50,000+ active paid users.

 

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rei, 2016-10-19 15:31:22 (UTC)

Would you please give us an official link where we could safely download subj for testing? Google leads only to a various software collection sites.

Greetings,

First of all, sorry for the inconvenience.

We'll try to recover your folder. Firstly, can you please share me the related clean logfile?

To do this:

• Launch AdwCleaner and go to Logfile > Cleaning tab and double-click on the most recent one;
• Then, please paste it in your next answer.

Regards.

Greetings,

These are false positive. You can use AdwCleaner with your eyes closed as long as you downloaded it from one of its official links:

• https://toolslib.net/downloads/viewdownload/1-adwcleaner/
• http://www.bleepingcomputer.com/download/adwcleaner/

If you need help while using AdwCleaner, please ask me in your next answer and I'll be happy to guide you during the whole process.

Regards.

Hello,

Can you please launch AdwCleaner, then start a new scan and past the logfile content on your next answer?

Thank you.

Hello

reading that makes me understant that you'd never understand the use of an antivirus

almost each tool is detected like malware by virus total, and the only antiviruses which detect tools like viruses are bad antiviruses ( if you look kaspersky , malwarebytes or others bests antiviruses , they don't detect it )

before writing anything, trying to think please.

the tool scans the system ...

Hi Guys.

Thankyou very much for creating Adwcleaner, it has been very helpful in my work as an IT Consultant.

However, in recent versions, it has been falsely detecting folders belonging to Phoenix by AgData, a legitimate farm management program.

Please therefore add:

c:\users\username\AppData\Local\AGData

c:\users\username\AppData\Roaming\AGData

C:\ProgramData\AGData

C:\Program Files\AG...