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Hello,

Can you do the following to look for "dnsapi.dll" files on your computer ?

• Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
• Right-click on the icon -> Execute as Administrator.
• In the search field, type "dnsapi.dll".
• Then, start the search. A report will open when the search is over (it contains the search results). Please share it here.

Best regards,

As the title suggests. I believe this virus is responsible for Windows Defender not being to update its definitions or run at all. Log:

# AdwCleaner v6.020 - Logfile created 05/10/2016 at 20:24:47
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-10-03.1 [Server]
# Operating System : Windows Embedded 8.1 Industry Pro  (X64)
# Username : Jamie - JAMIES-PC
# Running from : C:\Users\Jamie\Do...

Thanks for your reply. There was one more thing that wasn't working that I forgot to mention, the HP Simple Pass fingerprint reader for logging in. There may have been more. Fortunately I did have a system image, and I restored everything. I have to say I was more than surprised that 18 items were flagged for deletion, I have MalwareBytes and AntiExploit Premium running, I am very picky when it...

Effectivement il y a des infections.

"avast! Free Antivirus (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)"

--> La version 12 est disponible :

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

"CHR Extension: (webget)"

--> Pour retirer cette extension de Google Chrome :

https://support.google.com/chrome_webstore/answer/2664769?hl=fr

"ProxyServer: [....

# DelFix v1.013 - Logfile created 04/10/2016 at 22:00:41
# Updated 17/04/2016 by Xplode
# Username : Lewlew - BLACKHOLE
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\FRST Deleted : C:\AdwCleaner Deleted : C:\RegBackup Deleted : C:\TDSSKiller.3.0.0.44_27.07.2015_01.54.57_log.txt Deleted : HKCU\conso...

Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

# AdwCleaner v6.020 - Logfile created 01/10/2016 at 07:53:28 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-30.1 [Server] # Operating System : Windows 7 Professional Service Pack 1 (X64) # Username : paulm - DESIGN2015 # Running from : C:\Users\Paulm.TOOLS\Downloads\adwcleaner_6.020.exe # Mode: Scan # Support : https://toolslib.net/forum



***** [ Services ] *****

No malicious serv...

# AdwCleaner v6.020 - Logfile created 30/09/2016 at 15:03:49
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-09-28.1 [Server]
# Operating System : Windows 7 Ultimate Service Pack 1 (X86)
# Running from : C:\Users\xxxxx\Desktop\Programs and Stuff\AdwCleaner\adwcleaner_6.020.exe
# Mode: Scan
# Support : https://toolslib.net/forum


***** [ Services ] *****

No malicious services found.

**...

Hello,

@gamezertruth: Thanks for the help, but it's preferable if the person who first took the topic keeps it until resolution, except if she/he needs help.

@pedromatt:

We'll proceed differently:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host t...

Hello, I saw a similar post of a guy that had his adwcleaner crashing whenever he tried to clean "UCGuard". I'm having the exact same problem. If someone could please guide me on how to remove it I would be very pleased. Sorry for the inconvenience. Here is a link to the infected parts: https://gyazo.com/8ef4445d8ab9eb2d5c64b111436a04e0