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Hello,

Sorry for the delay.

Can you share more informations with FRST ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

Hello, I use AdwCleaner a lot. I was wondering if you could implement a way to choose another installation directory from C:\AdwCleaner to something like C:\Program Files (x86)\AdwCleaner or C:\Users\[Username]\AppData\Roaming\AdwCleaner? I would greatly appreciate this feature.

Hello,

Yes, there is a quarantine in which is copied each removed element.

Can you share the logfiles ? I find quite odd that AdwCleaner has removed those elements, and I'd like to check. The logfile is usually located in C:\AdwCleaner\AdwCleaner[Cxx].txt.

Best regards,

I just ran the latest version of Ad-Aware. It found 18 items to remove. I clicked OK. Restarted the laptop (HP Envy, 16GB RAM, 240GB SSD, 4GB VRAM). On bootup I found that Mailwasher icon was not in the Task bar, in fact it was not running. Then I found that Mailbird, my e-mail program wasn't running. Then I found that the touch feature of the touchpad wasn't working. (I could not slide up and ...

Hi

I Clean my PC wit ADW and the next day the same Ad comme back

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: speccy.en.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: the-punisher.fr.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web...

Can you share the logfile ? (at least the header)

here is the log file :

https://up2sha.re/file?f=zSsSyUKRhJM7

# AdwCleaner v6.020 - Logfile created 01/10/2016 at 07:53:28 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-30.1 [Server] # Operating System : Windows 7 Professional Service Pack 1 (X64) # Username : paulm - DESIGN2015 # Running from : C:\Users\Paulm.TOOLS\Downloads\adwcleaner_6.020.exe # Mode: Scan # Support : https://toolslib.net/forum



***** [ Services ] *****

No malicious serv...

Hello,

Can you share the whole logfile ?

Thanks,