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Hello,

The GUID seems to be related to IOBit, do you have this software installed on your computer ?

Regards,

I run AdwCleaner every few days.  Every time I do it detects, and deletes, the following:

***** [ Registry ] *****

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}

***** [ Web browsers ] *****

[-] [C:\Users\David\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : uk.ask.com

What can I do t...

Hello,

@User547952 : this key does not belong to Mozilla Firefox only. Mozilla Firefox creates this key only for a limited time (the current session). However, we target the same key created by several malwares, which is not deleted when the current session is terminated.

It's a corner case, but we'll look deeper to see what we can do about that..

Best regards,

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fr33tux, 2016-05-06 18:45:56...

Hello,

@User547952 : this key does not belong to Mozilla Firefox only. Mozilla Firefox creates this key only for a limited time (the current session). However, we target the same key created by several malwares, which is not deleted when the current session is terminated.

It's a corner case, but we'll look deeper to see what we can do about that..

Best regards,

This is the exact .txt log after keys were removed. Tested it again uninstalled the VPN service app, redownloaded it, and it works. Ran adwcleaner same keys in registry are being found and put in quarantine. Now VPN service is not able to work in openweb.

# AdwCleaner v5.114 - Logfile created 29/04/2016 at 22:20:46
# Updated 27/04/2016 by Xplode
# Database : 2016-04-27.1 [Server]
# Operating ...

Ok, I downloaded 5.114 today and it gave me the same problem (BSOD with Critical Process Died error upon trying to clean).  I uploaded the .dmp file at the link below.

https://up2sha.re/file?f=6qTi3KW0pQJY

Hello,

It's the same "problem" than here - the latest database includes the fix, so you'll need to update it. It should be automatic when you click on [Scan]. Otherwise, please uninstall/reinstall AdwCleaner (by launching it -> "Uninstall") from there : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Best regards,

I am running AdwCleaner v5.112 and having the same issue.  I downloaded the version from the post above but the debug file was not created.  Please help.

Hello,

So, it's a DNS issue.. It's strange that only Edge is impacted.

We'll remove the cached files from Edge, and then reset the network configuration if needed :

1. Launch Edge,
2. Click on the top-right "..." to show the menu.
3. Settings
4. Delete navigation data - choose the elements to remove
5. Check all, except "Passwords"
6. Delete

Quit Edge, restart it : does it work ?

If you still get the sa...