Rechercher

Hello,

Thank you for the logfiles.

Can you confirm that these two folders are still in place:

• C:\orlando
• C:\Users\Rundschau\AppData\Roaming\orlando

Regards.

Here the content of the AdwCleaner-Directory:

 Volume in Laufwerk C: hat keine Bezeichnung.  Volumeseriennummer: 267B-6D25

 Verzeichnis von C:\AdwCleaner

19.10.2016  13:25    <DIR>          . 19.10.2016  13:25    <DIR>          .. 18.10.2016  19:55         1.102.848 adwcleaner.db 18.10.2016  20:00             4.590 AdwCleaner[C0].txt 18.10.2016  19:55             4.453 AdwCleaner[S0].txt 19....

No quite, Very quick to jump to conclusions there, almost like it's premeditated. It may just be a case of a False Positive, as I mentioned we use 3rd party API of a very well known AV.  Our scans and errors reported are checked regularly and thoughroughlly by all the leading AV's, the Scareware accusation is completely baseless.

In order to understand why Reimage Repair is flagging this speci...

Hello 'cococheapau'!

Happy to hear from you - here is the requested (only one) logfile. The problem is with both of these  C:\Users\Rundschau\AppData\Roaming\orlando  C:\orlando

Kind regards from the Tyrol Ernst

# AdwCleaner v6.021 - Bericht erstellt am 18/10/2016 um 19:55:59
# Aktualisiert am 06/10/2016 von ToolsLib
# Datenbank : 2016-10-16.1 [Server]
# Betriebssystem : Windows 7 Professio...

Greetings,

First of all, sorry for the inconvenience.

We'll try to recover your folder. Firstly, can you please share me the related clean logfile?

To do this:

• Launch AdwCleaner and go to Logfile > Cleaning tab and double-click on the most recent one;
• Then, please paste it in your next answer.

Regards.

Bonjour,

Possédez-vous bien la dernière version d'AdwCleaner (6.030 à l'heure actuelle) ? Celle-ci est disponible au téléchargement ici: https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Si oui, nous allons essayer autrement:

• Téléchargez DelFix de Xplode sur votre bureau: https://toolslib.net/downloads/viewdownload/2-delfix/
• Lancez-le en tant qu'administrateur;
• Cochez toutes les ca...

Bsr ^^

Même chose pour moi.

Souci toujours présent.

Un false detect.

Laissons la chose se corriger avec un peu de patience.

En cas de doute ou de paranoia bloquons la possibilité d'agir du logiciel et l'acceès au net.

On n'utilise pas tous les jours le logiciel.

GG

Hello,

Can you please launch AdwCleaner, then start a new scan and past the logfile content on your next answer?

Thank you.

Hello,

Good progresses have been made, see https://toolslib.net/blog/viewpost/2016/10/07/50-adwcleaner-v6021/

Thanks for your interest!

Hi,

I perfomed a new rescan. The results is: Adv-2.jpg, and S5 + C5 logfile.

After computer rebooted I does a new scan, and the result is Adv-3.jpg and S6 logfile. The all is located in (ZIP): 

https://drive.google.com/open?id=0B_i90LaeRDUjVVRSZW85U29zN2M

with BR, Lajos