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Hello,

Thank you for the logfiles.

Can you confirm that these two folders are still in place:

• C:\orlando
• C:\Users\Rundschau\AppData\Roaming\orlando

Regards.

This is the more relevant information, sorry for pasting the wrong one first:  

# AdwCleaner v6.021 - Bericht erstellt am 18/10/2016 um 20:00:07
# Aktualisiert am 06/10/2016 von ToolsLib
# Datenbank : 2016-10-16.1 [Server]
# Betriebssystem : Windows 7 Professional Service Pack 1 (X64)
# Benutzername : Rundschau - BUCHHALTUNG
# Gestartet von : C:\Users\Rundschau\Downloads\adwcleaner_6.021.exe
...

Hello 'cococheapau'!

Happy to hear from you - here is the requested (only one) logfile. The problem is with both of these  C:\Users\Rundschau\AppData\Roaming\orlando  C:\orlando

Kind regards from the Tyrol Ernst

# AdwCleaner v6.021 - Bericht erstellt am 18/10/2016 um 19:55:59
# Aktualisiert am 06/10/2016 von ToolsLib
# Datenbank : 2016-10-16.1 [Server]
# Betriebssystem : Windows 7 Professio...

OK, downloaded it, installed and ran.

IMHO, this is simple so called scareware. It found on my system one "trojan"

This is driver from well known tool AVZ. And I haven't tool to decline this "cure" and more, I have to buy a key to do something with this detection.

Reimage has 50,000+ active paid users.

 

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rei, 2016-10-19 15:31:22 (UTC)

Would you please give us an official link where we could safely download subj for testing? Google leads only to a various software collection sites.

Greetings,

First of all, sorry for the inconvenience.

We'll try to recover your folder. Firstly, can you please share me the related clean logfile?

To do this:

• Launch AdwCleaner and go to Logfile > Cleaning tab and double-click on the most recent one;
• Then, please paste it in your next answer.

Regards.

Bonjour,

Possédez-vous bien la dernière version d'AdwCleaner (6.030 à l'heure actuelle) ? Celle-ci est disponible au téléchargement ici: https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Si oui, nous allons essayer autrement:

• Téléchargez DelFix de Xplode sur votre bureau: https://toolslib.net/downloads/viewdownload/2-delfix/
• Lancez-le en tant qu'administrateur;
• Cochez toutes les ca...

AdwCleaner does a good job! But now we stepped into a problem. An urgently needed folder was deleted. In quarantine-manager nothing is listed to recover in files (it worked for registry-keys).  We found the folder on our System where it was before but with very special rights. So we are not in the position to recover the folders and files and bring them up to work.

We would be happy to get tip...

Thanks for the support alowe56.  Reimage has been playing by strict guidlines for just over 1 year now.  I am very confident in how the operation is run today.

Destrio5 - Hard not to laugh at that comment as pretty much everyone with a 5th grade education puts 2 spaces after a period.  As you an see online, we don't do much (or any) damage control on user feedback.  We also wouldn't pose as a ...

So "rei", stop using the nickname "alowe56" to advertise for Reimage.

You are spotted, you write the same manner, by putting two spaces after the period for example...