Re: Faux positif ? cknghehebaconkajgiobncfleofebcog

Bonjour,

Je ne connais pas ce dossier,il n'y a qu'un fichier de log à l'intérieur :

C:\ProgramData\E1864A66-75E3-486a-BD95-D1B7D99A84A7\x64\DIFxInstallLog.txt

Un nouveau faux positif a fait son apparition :

***** [ Navigateurs ] *****

[C:\Users\Alexandre\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] trouvée : cknghehebaconkajgiobncfleofebcog [C:\Users\Alex...

Re: Faux positif ? cknghehebaconkajgiobncfleofebcog

Bonjour,

Effectivement, c'est très étrange que l'extension soit détectée..

Je ne remarque rien de spécial dans le rapport, excepté ce dossier :

C:\ProgramData\E1864A66-75E3-486a-BD95-D1B7D99A84A7

Est-ce que son contenu vous dit quelque chose ?

Est-ce qu'il est possible de me partager le fichier de préférences Chrome ?

C:\Users\Alexandre\AppData\Local\Google\Chrome\User Data\Default\Sec...

Re: Faux positif ? cknghehebaconkajgiobncfleofebcog

# AdwCleaner v5.201 - Rapport créé le 01/07/2016 à 19:51:32
# Mis à jour le 30/06/2016 par ToolsLib
# Base de données : 2016-06-30.2 [Serveur]
# Système d'exploitation : Windows 10 Pro  (X64)
# Nom d'utilisateur : Alexandre
# Exécuté depuis : D:\Downloads\adwcleaner_5.201.exe
# Option : Nettoyer
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Dossiers ] *****

***** [...

Re: Tracing key keeps coming back after deletion, help?

Hello,

@AlexBlack

You should get it automatically when clicking on the "Scan" button with an active internet connection.

Re: Problem AdwCleaner

Hello Alexander13,

Normally, ADWCleaner is able to remove adware even on 64-bits computers.

In fact I suspect that if the adware is not remove, it is because ADWCleaner don't know him yet, but if it is the case I will warn it's developper.

To be sure, I need the ADWCleaner log, you will find him in :

  • Can you please go in C:\AdwCleaner, you might find the log in here. Just post it's content ...

Re: Problem AdwCleaner

Hello Alexander13,

If I understand, you have use ADWCleaner but this isn't enough ?

Can you please post the log file ?

To understand what's happening on your conputer, can you use ZHPDiag :

  • Download ZHPDiag from Nicolas on his website.
  • Then run it with administrator's rights (with right click).
  • Then upload the log file on up2share.
  • Then post the link in your reply.

With that log file we ...

Re: False Detection by AdwCleaner

on AdwCleaner by ****

Hello,

here is the report

# AdwCleaner v5.013 - Rapport créé le 15/10/2015 à 09:18:04
# Mis à jour le 09/10/2015 par Xplode
# Base de données : 2015-10-13.2 [Serveur]
# Système d'exploitation : Windows 7 Professional Service Pack 1 (x86)
# Nom d'utilisateur : Alexandra - POSTE1-PC
# Exécuté depuis : C:\Users\Alexandra\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\72S10...

Re: ADWCleaner deleted a folder it shouldn't

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 


AlexVarveris, 2015-09-09 08:35:05 (UTC)

Hello,

Would you please show us log named C:\AdwCleaner\AdwCleaner[C1].txt

Did you try to go to menu Tools - Quarantine Manager ? What is located there?