Re: A whole lot of damage

Thanks for your reply. There was one more thing that wasn't working that I forgot to mention, the HP Simple Pass fingerprint reader for logging in. There may have been more. Fortunately I did have a system image, and I restored everything. I have to say I was more than surprised that 18 items were flagged for deletion, I have MalwareBytes and AntiExploit Premium running, I am very picky when it...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

Thanks.

So, I advise you to use DelFix to remove all traces of the tools we used:

  • Download DelFix from Xplode on your desktop;
  • Launch it with administrator rights;
  • Select all the option except the one proposing to save the registry;
  • Then click on the "Execute" button;
  • When everything is finish, the software will close itself;
  • Then a report appear on the notepad, please copy paste...

Re: sqlite3 error

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

  • Download DelFix from Xplode on your desktop;
  • Launch it with administrator rights;
  • Select all the option except the one proposing to save the registry;
  • Then click on the "Execute" button;
  • When everything is finish, the software will close itself;
  • Then a report appear on the notepad, please copy paste it...

Re: i need help please!

Thanks.

  • Download RogueKiller here
  • Execute the file "setup.exe" as Administrator (right-click on the file -> Execute as Administrator"
  • The pre-scan will occur, please wait until it ends.
  • Then click on [Scan] on the right hand corner. Wait until the scan finish.
  • Finally, host the generated logfile on Up2Sha.re and copy/paste here the provided link.

Re: Can't delete UCGuard

Hello,

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
  • ...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

I really need the logfile content, not just the filename:

  • launch Malwarebytes -> click on History -> Application logs -> Select the last exam log -> Show.
  • Click on Export -> text file (*.txt) -> Choose the desktop as destination, name the file "report-mbam" for example, and click on Save.
  • Paste the logfile in your next answer.

Best regards,

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
  • ...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

I don't know where the folder is  when I do clean its showing up clean but usually next day it comes back.

I copied this I don't know if that is what you want

C:\AdwCleaner\AdwCleaner[C0].txt - [1064 Bytes] - [03/09/2016 10:26:33] C:\AdwCleaner\AdwCleaner[C2].txt - [1606 Bytes] - [17/09/2016 11:14:35] C:\AdwCleaner\AdwCleaner[C3].txt - [1500 Bytes] - [18/09/2016 01:13:23] C:\AdwCleaner\AdwCl...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

In the folder C:\AdwCleaner, you should have several .txt files.

Can you host on https://up2sha.re/ the file named AdwCleaner[Sxx].txt, where xx is the greatest number you have ? Then, copy/paste in your message the generated link from up2sha.re.

Re: How long will this take?

Hello,

We can help you if you share the Scan logfile, usually from C:\AdwCleaner\AdwCleaner[Sxx].txt. You can host it on https://up2sha.re and copy/paste the generated link here.

Best regards,