Major difficulties with AdwCleaner v. 7.0.3.1

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Re: Is this a false positive?

on AdwCleaner by Nec

This could be a worm (Network virus). And you might need to reflash your routers software. Check your network settings or network device and see if there are static IP's in place. Could you try disconnecting from the network, cleaning up your PC with Malwarebytes and Adwcleaner, restart PC and see if the issue persists? If it doesn't, try connecting to a different network and see if it happens...

Re: Is this a false positive?

This could be a worm (Network virus). And you might need to reflash your routers software. Check your network settings or network device and see if there are static IP's in place. Could you try disconnecting from the network, cleaning up your PC with Malwarebytes and Adwcleaner, restart PC and see if the issue persists? If it doesn't, try connecting to a different network and see if it happens ...

Is this a false positive?

on AdwCleaner by Nec

Hello, today after updating adwcleaner to the new version, has detected some PUPs (I leave you the registry of the scan and the cleaning). After reboot, I ran adwcleaner again and the PUPs are still there.

I have researched a bit about these addresses, and it seems that they are the default addresses that the router from my internet company provides. Each time I clean them, when I reconnect to...

Re: More false positives

Yesterday the Windows 10 machine from my wife was scanned by 7.0.1.0 and referred Zylom games and TryMedia as suspicious. Removal of it all led to no gaming anymore because these files (and dirs) are apearently necessary to run and check validation of the Zylom Games. Such a shame because a noob does not understand that.  

# AdwCleaner 7.0.1.0 - Logfile created on Mon Aug 21 19:08:44 2017 # Up...

Re: More false positives

Hello,

The beta version tells me: PUP.Optional.DriverBooster


snabbeltax, 2017-08-07 10:15:05 (UTC)

Can you share a logfile showing this?


fr33tux, 2017-08-23 00:30:14 (UTC)

# AdwCleaner 7.0.2.0 - Logfile created on Mon Aug 07 10:03:39 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 08-06-2017.2 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes....

Re: Cleaning process for both Vista32: there is something to be erased?

I again dear friend, Hi friends, sorry a little OT (my post can be moved to a more appropriate thread, if you want, thanks). A way to force Firefox to playback (as in the glorious past) youtube, facebook, skylinewebcams videos via Flash Player (developed until 2020!) instead of the catastrophic html5. In the past month I was able to add a Mozilla addon in FF and/or to change the MP4 keys in abo...

Re: Crash when scanning

on AdwCleaner by bug

problem by using 7.0.1.0

the scan works well, but the cleaning tool ==> crash

 

DEBUG [9884] [AdwCleanerSDK::Folders::CleanFolder@114] [!]

Fatal error 2017-08-03 06:53:17.854 DEBUG [8836] [MainUI::OnClose@632] [!] Initializing exit sequence...-32000

Re: adwcleaner_7.0.0.0

I had the same problem, what I did was delete the old version and then re-downloaded from the link above. When you get the verse above window saying it is out of date cancel that. Then you need to look in when finished scanning before you start cleaning. On click the first pup, then you need to let it clean. I hope this will help you.

Re: Error ADW 7.0.1.0

I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.

2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...