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j'ai utilisé adwcleaner,il n'a rien detécté,aussi MBAM,rien ,aussi ZHPclean rien ,

mais ZHPdial a detecté 3 PUP Ballplugin

a chaque demarrage s'affiche  2notifications ,de manque de DLL de Ball plugin

comment éliminer ces PUP

Merci !

I just d/l the adwcleaner step 1 with no issues and i notices there's a bunch more steps. Are they necessary? I only have Windows Defender that comes with windows 10. Obviously i wouldn't do steps that say optional or for apple when i have a hp but the other ones that say hitman pro for example. A small window popped up after the scan saying to enable detection of PUPs on adware...where do i do...

Hello, so today I did a scan in my own computer and found out AdwCleaner considers the Google Input Tools browser extension (mclkkofklkfljcocdinagocijmpgbhab) a Malware/PUP.

Here's the log:

# AdwCleaner v5.026 - Registro generado 26/12/2015 en 09:59:39
# Actualizado 21/12/2015 por Xplode
# Base de datos : 2015-12-23.1 [Servidor]
# Sistema operativo : Windows 10 Home Single Language  (x64)
# ...

Hello,

This is not false positive, it is related to yahoo search engine and also detected by MBAM as PUP.Optional.BDYahoo

Regards

i appreciated the adwcleaner and jrt.exe files.  the hitman pro site let me use download.com.  I clicked the direct link instead.  I thought download.com injects pup software?  should a warning be on your site ot to use download.com?  

I also cleaned everything the adw and jrt exes showed me and crossed my fingers that it would not crash my system.  is that safe?

i already had malware bytes M...

Hello,

Here's MalwareByte's log:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 11/30/2015 Scan Time: 5:32 PM Logfile: Scan.txt Administrator: Yes

Version: 2.2.0.1024 Malware Database: v2015.11.30.06 Rootkit Database: v2015.11.26.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled

OS: Windows 7 Service Pack 1 CPU: x64 F...

Hello,

We'll use MBAM to remove some stuff, and then clean the remainings with ZHPFix like you did with Chapi if needed :

• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, cho...

Hello,

An administrator of the forum just forward me your message containing the log file. I understand your fears, but in that case, they are not founded. The developpers of the softwares that we use for curing computers on forum are conceived to be respectful of the user privacy. The only potentially private datas are : the name of the user, of the computer and a list of the software that yo...

Bonsoir,

Voici le rapport. entre temps, j'ai réussi à redémarrer normalement en décochant les services et le démararge sous msconfig mais en  recochant c'est reparti. L'ordi salllume directement en mode sans échec.

Merci une nouvelle fois

Oswaldo

Malwarebytes Anti-Malware www.malwarebytes.org

Date de l'analyse: 06/11/2015 Heure de l'analyse: 21:24:07 Fichier journal: rapport malware ...