Re: AdwCleaner won't DELETE files. PLEASE HELP!!

Hello,

Please wait for at least a day before asking for help again if you don't have any answer.

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan...

Re: adwcleaner doesnt respond when clearing services

The problem is a program called UcGuards, i can follow ur steps when i come home

Re: adwcleaner doesnt respond when clearing services

Hello,

Indeed, it's a known bug that we are working on.

To remove the remaining service, can you do the fllowing?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best ...

adwcleaner doesnt respond when clearing services

So first im gonna explain my problem, When i run adwcleaner 6.030 (latest version) it works to scan. So i can scan and it finds threaths and stuff but everytime i have tried to use the clean function it says adwcleaner doesnt respond and the program freezes. i have the same problem as this guy: http://www.bleepingcomputer.com/forums/t/480793/cant-run-adwcleaner-please-help/ But when i remove th...

Re: AdwCleaner can't remove something

Hello,

Ok. This key is created by IOBit, which recreates it if missing. I advise you to uninstall IOBit then if you don't require it specifically.

Best regards,

Re: Soucis avec adwcleaner

Greetings,

Here is what we're going to try:

  1. Download CCleaner from here, and install it.
  2. Start CCleaner (there should be a shortcut on your Desktop)
  3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
  4. Then in Options  tab > Surveillance, untick the both boxes.
  5. In the Clean tab, click on "Clean".
  6. When the cleaning is done, go in the "Registry" tab...

Re: problème de désinfection avec adwcleaner

Bonjour,

Pouvez-vous utiliser FRST?

  • Téléchargez FRST;
  • Effectuez un clique-droit sur le fichier téléchargé, puis "Exécuter en tant qu'administrateur";
  • Cliquez sur le bouton "Scan";
  • Un rapport est sauvegardé, il se nomme "FRST.txt" et quelques informations supplémentaires sont proposées dans le fichier "Addition.txt";

Merci,

Re: adwcleaner "Not Responding" when cleaning

Hello,

Before launching the cleaning process, can you unselect the following element from the "Folder" result tab?

C:\Users\Master User\AppData\LocalLow\{D2020D47-707D-4E26-B4D9-739C4F4C2E9A}

Then, tell me if it's better.

Thanks,

Re: adware cleaner, can it really stop anything except healthy software?

Hello,

Can you share AdwCleaner logfile?

Then,

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is...

adware cleaner, can it really stop anything except healthy software?

I have, and had have problem with a "virus". When I click on anything on my webscreen (on a link for example) so instead for the link I clicked on opens a new window that want to sell something or ad for something. Mostly it`s "Pc repair" it`s been around for sometimes now and it`s extremly annoying. And adware cleaner don`t do anything to stop or even reqognize this virus. Not only adaware, no...