How do I know what I want to keep? For example, "HKCU\Software\One System Care sounds like something important. Do I need to delete these things if I want to clear my PC of malware?
How do I know what I want to keep? For example, "HKCU\Software\One System Care sounds like something important. Do I need to delete these things if I want to clear my PC of malware?
Hello,
Can you upload it on https://up2sha.re/?lang=us ? It's easier for me to access the file.
Regards,
Xplode.
Hi again,
here is the file you mentioned, I uploaded on my cloud drive and it should be accessible.
http://www.4shared.com/file/nlMsXcpuce/Secure_Preferences.html
Hello,
JF1 : thanks ! We're in touch with Norton to fix the issue.
I keep you informed about the progress.
Sorry for the inconvenience..
Hi
here is the new log file. It again showd an error sign.
2015-11-09 18:44:28 : [Notice] Scan started
2015-11-09 18:44:28 : [Success] Internet connection is UP
2015-11-09 18:44:28 : [Success] Loaded C:\Users\MY\AppData\Local\Temp\sqlite.dll
2015-11-09 18:44:28 : [Success] Opened C:\Users\MY\AppData\Local\Temp\adwcleaner.db
2015-11-09 18:44:28 : [Success] Database v2015-11-09.1
2015-11-...Hello,
Can you try this version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe ?
Run it in debug mode, then post the content of adwcleaner_dbg_xxxx.txt
Regards,
Xplode.
Thanks for your comments prston - I am keen to use AdWare and am assuming this is a false positive but as I cannot get it past Norton I need to report that this is the case and hope the situation can be resolved with Norton so I can benefit from using it.
As requested, here is the screen shot. Right hand panel links the file to AdCleaner
I used the current version of AdwCleaner today without issue. I run 3 layers of PAID active Anti-Virus protection: Emsisoft Anti-Virus, Malwarebytes Pro, and Hitman Pro.
In response to the false positive claim of AdwCleaner being a threat, I did a scan on the AdwCleaner.exe with all three AV programs. AdwCleaner came back CLEAN. Also, I have used it for years...and AdwCleaner catches the ...
Please host the picture on https://up2sha.re/ and share the generated link.
Regards,