Re: I'm not sure what to clean/remove.

Here's the logfile

# AdwCleaner v5.022 - Logfile created 23/11/2015 at 16:08:08
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****
...

Suggestion: Add an "ignore AOL" option

I use AdwCleaner on a lot of home computers, and they invariably are using AOL. AdwCleaner seems to think the AOL toolbar is malicious along with a bunch of registry entries pertaining to AOL. Perhaps I'm wrong, but I don't think this is true. I'd like to request that you add an option to ignore AOL so that the install of AOL does not get corrupted by deleting parts of it.

 

Thank You!

Harry...

Re: I'm not sure what to clean/remove.

Thank you for getting back to me.

Explain please how to insert an image that resides on my computer, or upload a file.

I have no trouble knowing where my AdwCleaner logfile is located.

 

Re: I'm not sure what to clean/remove.

Hello,

I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file in your answer ?

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi

Re: ADW Cleaner wants to delete about 40 HKCU and HKLM key and val files

Chapi,   OK. Thanks for helping me. I deleted all the toolbars and unwanted extensions ADW detected. All looks good so far.

Re: ADW Cleaner wants to delete about 40 HKCU and HKLM key and val files

Hello,

An administrator of the forum just forward me your message containing the log file. I understand your fears, but in that case, they are not founded. The developpers of the softwares that we use for curing computers on forum are conceived to be respectful of the user privacy. The only potentially private datas are : the name of the user, of the computer and a list of the software that yo...

Re: ADW Cleaner wants to delete about 40 HKCU and HKLM key and val files

Hello,

AdwCleaner has two functions to avoid problems with false detections, first it has a scan only method, that allow us to see what it will delete, and second, it has a quarantine function for when a mistake occcured.

I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file ?

You ca...

Re: ADWCleaner deleted my important folder

Hello,

it has been 6 days and no answer yet, is everything okay ? :)

Regards.

Re: AdwCleaner suddenly stops

Hi,

Can you run it in DEBUG mode ( click "Options" -> "Activate debug mode" ) then post the content of the file called AdwCleaner_dbg_xxx.log located at C:\AdwCleaner

Regards,

Xplode.

Re: AdwCleaner suddenly stops

on AdwCleaner by ****

Mine "adwcleaner_5.020"  stops shortly after the cleaning starts.

see log file below

# AdwCleaner v5.020 - Logfile created 13/11/2015 at 06:57:26
# Updated 13/11/2015 by Xplode
# Database : 2015-11-13.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Tomd - MAINT-HAFX
# Running from : C:\Users\Tomd\Downloads\adwcleaner_5.020.exe
# Option : Scan
# Suppor...