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The file which has been opened by Edge is the BlueScreenView report (you can see the path to the file in the adressbar on the top).

Can you copy this file to your Desktop : C:\WINDOWS\Minidump\041916-112203-01.dmp and create a zip archive from this file ?

Then, host it on https://up2sha.re, and paste here the generated link.

Best regards,

I don't think that is the correct file because the time isn't correct but I could be wrong so here it is:

2016-04-19 05:33:59 : [Notice]        Scan started 2016-04-19 05:33:59 : [Success]        Internet connection is UP 2016-04-19 05:34:01 : [Success]        Loaded C:\Users\Steve\AppData\Local\Temp\sqlite.dll 2016-04-19 05:34:01 : [Success]        Opened C:\AdwCleaner\adwcleaner.db 2016-04-1...

OK Here it is:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 05:34:03
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.1 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

Service Found : swdumon

***** [ Fo...

Bonjour,

Alors si on essaye de résoudre ce problème, il va falloir être sur que je sache exactement ce qui t'arrives.

Alors pour commencer, peux-tu faire une capture d'écran de la fenêtre transparente que tu as lorsque tu lances l'explorateur. Tu peux héberger l'image sur up2sha.re par exemple.

Tu es actuellement sous Windows 8.1, l'as-tu acheté comme ça, ou as-tu effectué la mise à jour de ...

Hello,

Can you provide us the whole logfile please ? (from C:\AdwCleaner\)

Best regards,

Ok. It was a strange behaviour (and the first case like this) but it's solved.

Otherwise, your computer is clean.

You may use Delfix to remove every tools we used from your computer :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When everything is ...

Here is the link to the .zip file :

https://up2sha.re/file?f=BLFpne1nlGSI

And here is the ZHPFix report :

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre :
Run by Paul at 18/04/2016 17:56:04
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 32-bit Service Pack 1 (10586)

Corbeille vidée (00mn 06s) Dossier Prefetcher vidé

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Bonjour Xplode, J'aimerais vous faire une demande en message privé ... contre rémunération bien sûr. merci d'avance,

Hello,

Thanks for the report.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

Thanks for the reports. Does the ads pop-up are occuring with only one web-browser ?

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then ...