Major difficulties with AdwCleaner v. 7.0.3.1

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Re: Error ADW 7.0.1.0

I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.

2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...

Re: Nettoyage en profondeur ...

Bonjour,

Ok. On va donc supprimer quelques éléments :

 

  • Télécharge ZHPFix ici,
  • Copie l'intégralité du contenu ci-dessous, y compris "Script ZHPFix" :
Script ZHPFix:

OPT:O4 - HKLM\..\Run: [CanonSolutionMenu] . (.CANON INC. - CNSLMAIN.) -- C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.EXE
OPT:O4 - HKCU\..\Run: [OfficeSyncProcess] . (.Microsoft Corporation - Microsoft Office Document Ca...

Re: Quel logiciel pour ma panne ?

-Et voici la fin !

 

--\\ ShellIconOverlayIdentifiers (SIOI) (2) - 0s O106 - SIOI: Enhanced Storage Icon Overlay Handler Class [EnhancedStorageShell] - {D9144DCD-E998-4ECA-AB6A-DCD83CCBA16D}. (.Microsoft Corporation - Extension d'environnement du périphérique d.) -- C:\Windows\System32\EhStorShell.dll © O106 - SIOI:  [Offline Files] - {4E77131D-3629-431c-9818-C5679DC83E81}. (.Microsoft Corpor...

Re: Quel logiciel pour ma panne ?

Et voici la suite ! Bonne lecture !

Oswaldo---\\ Contenu des dossiers Programmes (263) - 13s O43 - CFD: 13/03/2013 - [] D -- C:\Program Files\7-Zip O43 - CFD: 22/06/2012 - [] D -- C:\Program Files\Adobe O43 - CFD: 05/11/2012 - [] D -- C:\Program Files\AoA Audio Extractor O43 - CFD: 03/04/2013 - [] D -- C:\Program Files\Apple Software Update O43 - CFD: 24/10/2015 - [] D -- C:\Program Files\AVAS...

Re: Quel logiciel pour ma panne ?

Comme convenu voici Zhpdiag

Merci

Oswaldo

~ ZHPDiag v2015.11.1.160 Par Nicolas Coolman (2015/11/01) ~ Démarré par Administrateur (Administrator)  (2015/11/03 20:21:29) ~ Site: http://www.nicolascoolman.fr ~ Facebook: https://www.facebook.com/nicolascoolman1 ~ Etat de la version:  Version OK ~ Mode: Scanner ~ Rapport: C:\Users\Administrateur\Desktop\ZHPDiag.txt ~ Rapport: C:\Users\Administrat...