Re: AdwCleaner option default settings & subsequent result cleaning

Hello,

Since you've also send us an email, I've answered you there.

Regards,

AdwCleaner option default settings & subsequent result cleaning

Can anyone please advise:  I'm trying to remove DNSUnlocker from my mothers laptop, & was told AdwCleaner could do the job.  I am testing it at home on my computer 1st, & it found 128 threats on my computer!  How accurate are the results shown?  I noticed there is no way within the program to do backup of some kind on changes I make.  If I have run AdwCleaner with option settings unchanged/at d...

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

@gamezertruth:

Since I don't see the precise issue, it's difficult to troubleshoot. It's not abnormal to need to run in safemode in order to remove specific elements.

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

Please update to v6.020 which should run way better than the v6.010.


fr33tux, 2016-09-18 03:42:28 (UTC)

already on/and with adware cleaner version 6.020 and still the same problem !

and also I have make a test with version 6.020 of adware cleaner and I get the same issue!

and I think that the adware cleaner got freezs During of remove of an adware service (and that...

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

Please update to v6.020 which should run way better than the v6.010.

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,


fr33tux, 2016-09-17 19:01:38 (UTC)

hi

yeah some time adware cleaner is "not responding" During of adwares-removal process and that was in normal-mode !

so I had to boot my system to safe-mode in order to remove some adwares with the adware cleaner tool !

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@wawah:

Can you uncheck "UCGuard" in the Services tab before clicking on [Clean] ? Then, share the cleaning logfile.

@gamezertruth:

I'll need at least a logfile as specified above.

Thanks,

Re: ADWCleaner Kills Kaseya

Hello,

@Overkill:

It should be better with the latest definitions. Can you confirm ?

Best regards,

Re: ADWCleaner Kills Kaseya

Hi Xplode, sorry for dropping off the map like that. Life has been crazy.

Kaseya changed their paths; here's their current paths (I included our GUID, but other companies will have a different one):

C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\AgentMon.exe
C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\curl.exe
C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\DLLRunner32.exe
C:\P...