Re: The new UI is inconvenient

I reckon that your reply wins this year's prize for the most courteous reply of a software maker to a user.  Thank you.  I'll watch for changes, but I know that these things take far more time than we realise.

The new UI is inconvenient

Thank you very much for this software, which fills a significant gap in security software for PCs.  By way of constructive and appreciative comment, I would like to make three recommendations about the UI (I am working on a 23 inch monitor in Windows 10 Pro).

1.  After scanning, I have to click through every tab to see where the problems are.  Could you please highlight each tab where there is...

Re: AdwCleaner dont remove mail.ru progs on WinXP

AdwCleaner and now finds and removes it, for example log

# AdwCleaner v5.201 - Logfile created 12/08/2016 at 09:07:29
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-12.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (X86)
# Username : User - A75751305
# Running from : C:\Documents and Settings\User\Desktop\adwcleaner_5.201.exe
# Option : Scan
# Support : https://too...

Re: AdwCleaner dont remove mail.ru progs on WinXP

Hello,

What makes you say that these software are malicious and have to be removed ?

Re: ADWClearner won't remove: HKCU\software\microsoft\windows\currentversion\ext\stats

Hello,

Can you share the whole logfile ? (from C:\AdwCleaner\ usually).

Best regards,

ADWClearner won't remove: HKCU\software\microsoft\windows\currentversion\ext\stats

on AdwCleaner by ****

ADWCleaner removed some bad stuffs from my PC... and, even though I've run and cleaned at least 6 times, this is still on my PC - have no idea what it is or what it does? HKCU\software\microsoft\windows\currentversion\ext\stats Or, where to find it to remove manually??? Thanks for your help Karen

Re: Error message: This app can't run on your PC,

Tried running FRST. Says this version is not compatible with your operating system. Please use FRST64. When I try to open FRST64, I get error message, This app can't run on your PC. To find a version for your PC check with the software publisher. Back to where I started. Guess I'll have to rollback my OS to Windows 7 to run adwcleaner.

Re: unstopz.biz

Hello,

Great ! Thanks for your patience.

So, to conclude, if the computer seems stable, please proceed below. Otherwise, don't do the following instructions but telle me what's wrong.

We'll remove all the used tools :

  • Download DelFix from Xplode on your desktop.
  • Launch it with administrator rights.
  • Select all the option except the one proposing to save the registry.
  • Then click on the "Ex...

Re: Not sure if I should "clean" these

Thanks very much. I ran the clean and here is the log.

Appreciate your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 17:24:50 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : Ron - LENOVO-PC # Running from : C:\Users\Ron\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/foru...