Bonjour et bienvenue sur le forum Toolslib,
j'ai retrouvé chez mon père à 50 km de chez moi un PC Portable qu'il avait depuis 5 ans, un Acer Aspire One sous Windows 7 x32 bits,
avec une clé usb 3g SFR branchée sur sa gauche en permanance,
je suis nouveau, je viens de m'inscrire à sosvirus, nicolas coolman et fei, ma tablette est déchargée donc on ne pet pas atteindre gmail pour confirmer l'i...
Hello,
So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?
Regarding the crash:
Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:
Hey there,
I'm damn lucky because I had backed up my registry 2 days ago (I forgot until coming across another forum thread.) I just imported it into my registry and although the import did not fully complete (as some elements were currently in use), I WAS able to access the boot menu with F8 and choose Safe Mode after. Whew!
Next thing: AdwCleaner crashed on me at the end as I said, and it h...
Hello,
You can keep the quarantined elements from now, we'll see to delete them when the problems will be solved.
You can make the test to restore the registry elements from AdwCleaner. I doubt it will restore your access to the safe-mode, but we'll see and we'll proceed according to your results.
Best regards,
Hi, thanks for responding.
Well that should be good news!
Is the log file the same as the application file in Malwarebytes? It is not very detailed....
Here is the last file of the last scan I did (of several):
Malwarebytes Anti-Malware www.malwarebytes.org
Scan Date: 31/08/2016 Scan Time: 3:25:56 PM Logfile: mbam.txt Administrator: Yes
Version: 2.2.1.1043 Malware Database: v2016.08.31...
Hello,
The logfile seems to be complete, it means that the clean process has been successful, without crashing. Also, I do not see any deleted elements related to safe-mode.
Can you also share the Malwarebytes logfile ?
Best regards,
Here is the logfile. Two were actually made, 15 minutes apart. This is the later one:
# AdwCleaner v6.010 - Logfile created 01/09/2016 at 19:26:40 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-01.2 [Server] # Operating System : Windows Vista (TM) Home Premium Service Pack 2 (X86) # Username : # Running from : C:\Users\Downloads\adwcleaner_6.010.exe # Mode: Clean # Support : https://...
Hi,
I had some unwanted popups the other day and seemed to remove them.
As AdwCleaner is recommended for adware/pups, I thought I'd try it out to see if Malwarebytes found everything.
The scan itself was quick, but the removing part took longer, and when it got to the end it crashed (screen went wonky and discoloured, my disabled avira taskbar icon had a big red x through it) and restarted. ...
Ok.
So, to remove UCGuard, can you try this:
Hello,
Ok.
- So please launch AdwCleaner.
- Do a scan.
- Then, in the "Services" tab, please unselect "UCGuard".
- Click on "Clean", the computer will reboot.
Finally, please share the file C:\AdwCleaner\AdwCleaner[Cxx].txt (where xx is the highest number you have).
Best regards,
fr33tux, 2016-08-31 11:31:57 (UTC)
yeah. It work. but what is the "UCGuard"? How to delete it?
Thankss!
