Re: adwcleaner missing info in log file ""bug""

Hello,

Thanks.

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best regards,

Re: Adwcleaner logo disappear

Hello,

We'll need to do a small search on your system:

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Enter AdwCleaner.jpg in the text-field
  • Click on the "Search Files" button
  • The logfile is saved as Search.txt
  • Please host it on Up2Share and share the generated link.

Thanks,

Re: Adwcleaner bloqué a "analyse des navigateurs"

L'analyse s'est déroulée correctement si je comprends bien ?

Pouvez vous me donner le rapport?

Merci,

Re: Can't delete UCguard

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Re: Menace Persistante après nettoyage

Bonjour,

Nous allons utiliser Farbar Recovery Scan Tool, voici la marche à suivre :

  • Téléchargez FRST;
  • Effectuez un clique-droit sur le fichier téléchargé, puis "Exécuter en tant qu'administrateur";
  • Cliquez sur le bouton "Scan";
  • Un rapport est sauvegardé, il se nomme "FRST.txt" et quelques informations supplémentaires sont proposées dans le fichier "Addition.txt";
  • S'il vous plait, utilisez...

Re: adwclener not have virus ?

Greetings,

These are false positive. You can use AdwCleaner with your eyes closed as long as you downloaded it from one of its official links:

If you need help while using AdwCleaner, please ask me in your next answer and I'll be happy to guide you during the whole process.

Regards.

Re: File not disinfected: C:\WINDOWS\System32\dnsapi.dll

Hello,

Sorry for the delay !

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

While I'll read the logfile, please do the following:

Download fixlist.txt file and save it to the Desktop.

NOTE. It's imp...

Re: ADWcleaner Remove and returned next day after cleaning

Hello,

Sorry for the delay.

Can you share more informations with FRST ?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best regards,

Re: Aucun virus trouvé

Bonjour,

Attention : tu dois prendre la version compatible avec ton système : 32 ou 64 bits.

32 ou 64 bits - Comment savoir ?

  • Lance FRST (Sous Windows Vista/7/8/10, clic droit sur FRST > Exécuter en tant qu'administrateur).
  • Coche la case Addition.txt.
  • Clique sur le bouton Analyser.
  • Une fois le scan terminé, deux rapports FRS...