False Positive / Firefox Add On "rain-alarm"

Hello,

would you pls check above mentioned add on for F/P? It works for me for many years without any problems and was never detected by any other security software.

"Ordner Gefunden : C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\axm79hc9.Micha Neu\Extensions\rain-alarm@mdiener.de"

 

Many thanks

Michael

Re: False Positive - Interstat Softwares

Hello,

Infortunately, we don't have any other efficient solution at a short-term than renaming your the folder/key..

Sorry,

Re: your latest versions..

hi!

first thxs so much indeed for yr reply!

here is the report you ask:

# AdwCleaner v5.025 - Creato file registro eventi 15/12/2015 in 07:42:02
# Aggiornato 13/12/2015 da Xplode
# Database : 2015-12-13.2 [Server]
# Sistema operativo : Windows 10 Home  (x64)
# Nome utente : Luca - PC
# In esecuzione da : D:\DESKTOP\ANTIVIRUS\ADWCLEANER\adwcleaner5.025.exe
# Opzione : Analisi
# Supporto : ht...

Re: False Positive - Interstat Softwares

Thank you for your suggestion, rufus, I was considering this as well.

Is there a way I could receive guidelines from the Xplode team to prevent our product to be flagged if the detection cannot be fixed in our case ?

EDIT: Here is the detection log: http://pastebin.com/jxGFeXzj

Thank you for your help

Re: AdwCleaner Report

DelFix report:

# DelFix v1.011 - Logfile created 13/12/2015 at 08:42:44
# Updated 18/08/2015 by Xplode
# Username : sjb - SJB-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\AdwCleaner
Deleted : C:\TDSSKiller.2.8.16.0_04.04.2014_16.38.42_log.txt
Deleted : C:\TDSSKiller.3.0.0.28_04.04.2014_16.40.0...

Re: Défaut sur Google

Bonjour Chapi

J'avais déja télécharger ZHPfix précédament et le nétoyage avait planté.

Mais la ok ,une fenètre es apparu pendant le nétoyage ( \software\Microsot\Internet explorer\Main\ ) J'ai cliquer OK et le netoyage ces terminer sans problème.

Je te joint le fichier  : https://up2sha.re/file?f=yqMBZKp1zNMk

Merci encore

A bientot

Leon44

Re: AdwCleaner Report

Hello,

Perfect !

So, to conclude, if the computer seems stable, please proceed below. Otherwise, don't do the following instructions but telle me what's wrong.

We'll remove all the used tools :

  • Download DelFix from Xplode on your desktop.
  • Launch it with administrator rights.
  • Select all the option except the one proposing to save the registry.
  • Then click on the "Execute" button.
  • When eve...

Re: Défaut sur Google

Bonjour,

La commande ping est un succès, tu as donc bien internet, le problème vient d'ailleurs, et il parait probable que les DNS sont en cause.

On va donc gérer ça :

On va utiliser ZHPFix, un logiciel de Nicolas Coolman, afin de supprimer quelques éléments :

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

Thanks for the logfile.

Did you try with external speakers or headphones ?

We'll try to update the drivers related to sound management :

While on the Windows 8 desktop, press Win+W, type Device Manager, to search for it in Settings. Click on Device Manager to open it.

Look for "Sound controllers" and open the arborescence. Then, on each sub-item:

  • right click on it,
  • click on "Updat...

Re: Strange weired Intermittent Background Sound in my laptop speakers

on Désinfection by ****

Hi

here is ZHPFix logfile;

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015 Fichier d'export Registre :  Run by Albert at 2015-12-05 11:23:04 AM High Elevated Privileges : OK Windows 8 Home Premium Edition, 64-bit Service Pack 1 (10240)

Recycle Bin emptied (04mn AMs) Prefetcher emptied

========== Registry keys ========== REMOVES: HKLM\SOFTWARE\Wow6432Node\McAfee.com...