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Hello,

Can you stop the Chrome synchronization, and then retry with AdwCleaner?

-> https://support.google.com/chrome/answer/1181420?hl=en

Thanks,

prompt how to remove these fayly.adwcleaner doesn't delete them. Though writes what has removed but at repeated scanning of sny this appears фаил.что to do?

 [-] [C:\Users\SAMSUNG\AppData\Local\Google\Chrome\User Data\Default] [startup_urls] Удалено: hxxp://mail.ru/cnt/10445?gp=818410 [-] [C:\Users\SAMSUNG\AppData\Local\Google\Chrome\User Data\Default] [startup_urls] Удалено: hxxp://mail.ru...

Hello,

Ok.

Please do the following:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello, 

I recently installed MalwareBytes and Malwarebytes AdwCleaner and ran the scans because I have been getting a lot of pop-ups after letting my friend use my computer.  I ran the Adwcleaner three times, but this file is still remaining even after I cleaned it (three times).  The file is under WINDOWS\SysNative\drivers\kisknl_del.sys.  I am unsure if this file is actually harmful, should ...

Greetings,

It's nice to see that AdwCleaner is helping people.

Thanks for the kind feedback. :)

Hello,

The debug logfile seems not full. When does the crash appear?

Thanks.

Greetings,

Can you share the clean logfile of AdwCleaner please?

Regards.

Hello , need your Help to remove this file called jhdbca , i use adwcleaner  and remove it + restart PC , but it didnt work and kept showing up again , and it start ruin my desktop , need solution for this plz !!

--- here is the Log File --

# AdwCleaner v6.042 - Logfile created 11/01/2017 at 16:39:49 # Updated on 06/01/2017 by Malwarebytes # Database : 2017-01-11.1 [Local] # Operating Sys...

Will do shortly. BTW, I noticed that it only happens when the program is executed on a domain machine from a roaming user profile (program location was local, not on a shared network drive). Running the program from a local user account executes normally - so I used that as a temporary workaround. Will re-run the probram and share the debug log as instructed shortly. Thank you!

Greetings,

We'll try to fix this issue. I'll need you to do something for me :

Can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Thanks.