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Bonjour,

Pour votre problème, il est probable que l'extension revienne via la synchronisation Chrome. On va donc la désactiver:

Allez sur Google Sync, et connectez vous.  Descendez dans la page, puis cliquez sur "Réinitialiser la synchronisation". Cliquez alors sur "Ok".

Ensuite, lancez AdwCleaner, faites une analyse suivie d'un nettoyage, puis partagez le rapport généré.

Merci,

Hello,

Please wait for at least a day before asking for help again if you don't have any answer.

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan...

Hello,

Indeed, it's a known bug that we are working on.

To remove the remaining service, can you do the fllowing?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best ...

Greetings,

Here is what we're going to try:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab...

Hi there, I have run the scan couple times, the last time with the box "debug mode" ticked and here is what came up. Can you please help me solve this where the problem might be?  

2016-11-11 11:50:11 :     <INFO>    [main] - Saving current options to the configuration file 2016-11-11 11:50:13 :     <INFO>    [main.gui] - Scan requested 2016-11-11 11:50:14 :     <INFO>    [scan] - Running fro...

Hello,

Can you share AdwCleaner logfile?

Then,

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan tab, then click on Scan Now >> . If an update is...

I would object to that, I'm 100% sure I don't have ProxyGate.

This is some of the matches that have Legit names in their descriptions, and the last changed date is the date that I installed my machine.

So it seems colleteral damage from the ProxyGate detection, I would not remove these keys!

HKCR\Wow6432Node\CLSID\{1EFB6596-857C-11D1-B16A-00C0F0283628} REG_SZ    Microsoft TabStrip Control...

Hello,

Ok, so we may have something to try:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content...

Hello,

Thanks.

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello,

We'll need to do a small search on your system:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Enter AdwCleaner.jpg in the text-field
• Click on the "Search Files" button
• The logfile is saved as Search.txt
• Please host it on Up2Share and share the generated link.

Thanks,