Rechercher

It didn't crash, so the log you are asking for is not there. Here is the scan log though.

 AdwCleaner v6.030 - Logfile created 02/12/2016 at 11:01:28 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-12-01.1 [Server] # Operating System : Windows 10 Home  (X64) # Username : **omitted** # Running from : F:\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/supp...

Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

I'm a bit stumped on this one. The Task is LaunchApp and I've tried and tried to to remove it with Adwclearner, but a rescan always finds it and the log does not give me a location. It's a Windows 10 Machine.  I see nothing odd in Task Scheduler. 

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

Hello,

Thanks.

It will be fixed in a few minutes, you'll just have to relaunch a scan zhile having a networking connection up.

Hello,

Thanks!

So, we'll remove the tools we've used:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content in your answer.

Final...

So first im gonna explain my problem, When i run adwcleaner 6.030 (latest version) it works to scan. So i can scan and it finds threaths and stuff but everytime i have tried to use the clean function it says adwcleaner doesnt respond and the program freezes. i have the same problem as this guy: http://www.bleepingcomputer.com/forums/t/480793/cant-run-adwcleaner-please-help/ But when i remove th...

Greetings,

Here is what we're going to try:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab...

Hello,

Before launching the cleaning process, can you unselect the following element from the "Folder" result tab?

C:\Users\Master User\AppData\LocalLow\{D2020D47-707D-4E26-B4D9-739C4F4C2E9A}

Then, tell me if it's better.

Thanks,

Hello,

Ok, so we may have something to try:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content...