Hello,
I will help you to clean your computer.
First thing you need to know is that to do that, we won't use every tools existing praying that this would be enough.
That is not a good way to eradicate malware. Instead, we will use first a diagnostic tool, and when we will know what is in your computer, we will use the tool designed for removing that malware. So please, stop running every too...
Just a little more feedback. After scanning the pop up no malicious software found comes up, but also shown is uncheck what you want to keep. Checking the logfile shows that nothing was found. Checking all the tabs also lists nothing to remove.
Edit here is link to pic
http://postimg.org/image/417a2fu61/
i appreciated the adwcleaner and jrt.exe files. the hitman pro site let me use download.com. I clicked the direct link instead. I thought download.com injects pup software? should a warning be on your site ot to use download.com?
I also cleaned everything the adw and jrt exes showed me and crossed my fingers that it would not crash my system. is that safe?
i already had malware bytes M...
Hello,
Perfect.
Question: while the ZHPFix was running didn't select Remove the application,OK?
You should have to actually. But it's my fault, I haven't explained it, sorry.
To remove it manually :
To do a final check, can you then generate a ...
The missing log-file:
Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman,
Update du 19/10/2015
Fichier d'export Registre :
Run by sjb at 12/2/2015 10:12:58 AM
High Elevated Privileges : OK
Windows 7 Home Premium Edition, 64-bit Service Pack 1 (Build 7601)
Recycle Bin emptied (07mn AMs)
========== Software ==========
REMOVES: Adobe Shockwave Player 12.0
========== Registry keys ==========
R...Hi Fr33tux:
i deleted all old files :AdwCleaner[XX] after a new scan and a new cleaning the result is just
here is the new
# AdwCleaner v5.023 - Logfile created 03/12/2015 at 10:19:54
# Updated 30/11/2015 by Xplode
# Database : 2015-11-30.1 [Server]
# Operating system : Windows 10 Home (x64)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner...Seems to have been happening for awhile for geekbuddy
https://malwaretips.com/blogs/comodo-geekbuddy-removal/
Maybe your users can uncheck the removal of geekbuddy before cleaning, If they are sure it was installed for a legitimate program and not bundled with other software as mentioned in the article
Ir running windows right click on the program where you downloaded it,then choose send to, then desktop (create shortcut). Works like this in XP Home.
Hi fr33tux! Sorry for the late response and thanks to those responsible for adwcleaner!
adwcleaner_5.023.exe works in safe mode with networking. As mentioned previously it also works by renaming adwcleaner_5.023.exe to adwcleaner.exe and the same thing with .021 This renaming ws suggested by bamacola's post on the download page.
I'm running XP Home SP3 and latest Avast Antivirus with latest d...
Hello,
No, after the cleaning with ZHPFix, there should be a logfile on your Desktop :
I need the content of this file.
Regards,