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Bonjour,

Pouvez-vous me fournir le rapport AdwCleaner ? Il se trouve dans C:\AdwCleaner\) (copiez-le sur support amovible).

Merci,

Bonjour,

Depuis un nettoyage ADW cleaner, je n'ai plus accès à internet, ni par cable, ni en wifi. Peu importe l'interface, je reçois une adresse qui a pour format 169.254.x.x

Seul ce PC a ce problème. Je suis sous Windows 10 Edition Famille. J'ai un triangle jaune avec un point d'exclamation sur le symbole de connexion (cable ou wifi) et celle-ci est définie comme "limitée". Le PC est égalem...

You gave me the AdwCleaner report, but not the ZHPDiag one, can you follow the previous instructions concerning ZHPDiag to get the report and give it to me ?

The Cleaning Report:

# AdwCleaner v5.022 - Logfile created 24/11/2015 at 15:49:43
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] ...

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

• Download ZHPDiag from Nicolas on h...

Here's the logfile

# AdwCleaner v5.022 - Logfile created 23/11/2015 at 16:08:08
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****
...

I use AdwCleaner on a lot of home computers, and they invariably are using AOL. AdwCleaner seems to think the AOL toolbar is malicious along with a bunch of registry entries pertaining to AOL. Perhaps I'm wrong, but I don't think this is true. I'd like to request that you add an option to ignore AOL so that the install of AOL does not get corrupted by deleting parts of it.

Thank You!

Harry...

Bonjour,

Ça me paraît donc correct de mon côté.

Si vous souhaitez une analyse plus poussée de l'ordinateur, n'hésitez pas à revenir vers nous.

Thank you for getting back to me.

Explain please how to insert an image that resides on my computer, or upload a file.

I have no trouble knowing where my AdwCleaner logfile is located.

Bonjour,

Pouvez-vous me fournir le rapport complet d'AdwCleaner ?

Merci,