Hi everyone, Hi dear Jerome, I go BSOD (or a simply "total OS hang" > power off) at boot **ONLY**, therefore I have to leave the pc always turned on (with zero problems) since 3 weeks. But I prefer the old behaviour, i.e. shutdown during every night ;) hardware and software are always the same here, since...a lot years. Memory: the long test told me all is ok: I stopped it after the 12th (!) pass with zero errors: impressive! It seems nothing to do with antivirus/firewall, even if I was "sure" that the cause were CIS. I add here: 1) full memory dump (text bottom) 2) event viewer logs http://www99.zippyshare.com/v/PbLPkBX9/file.html http://www71.zippyshare.com/v/tDnIb10U/file.html What to do to be able to reboot the pc wothout BSOD? and, even important too, why BSOD happens at boot only? Thanks in advance for suggestions. Best, IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 00000001, memory referenced Arg2: 00000002, IRQL Arg3: 00000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 826c0b39, address which referenced memory Debugging Details: ------------------ WORKER_ROUTINE: +0 00000001 ?? ??? WORK_ITEM: 826c0b39 CURRENT_IRQL: 2 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System TAG_NOT_DEFINED_c000000f: FFFFFFFF8B934000 TRAP_FRAME: 8b933eac – (.trap 0xffffffff8b933eac) ErrCode = 00000002 eax=00000001 ebx=00000012 ecx=8b933f2c edx=8acd91e1 esi=8acd91e0 edi=8acd91e4 eip=826c0b39 esp=8b933f20 ebp=8b933f38 iopl=0 nv up ei ng nz na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010286 nt!KeAcquireQueuedSpinLockAtDpcLevel+0x19: 826c0b39 8908 mov dword ptr [eax],ecx ds:0023:00000001=???????? Resetting default scope LAST_CONTROL_TRANSFER: from 826c0b39 to 82667e9d STACK_TEXT: 8b933eac 826c0b39 badb0d00 8acd91e1 826c5508 nt!KiTrap0E+0x1c5 8b933f1c 8ac719ca 00000480 865dade0 3ecc8c00 nt!KeAcquireQueuedSpinLockAtDpcLevel+0x19 8b933f38 8ac7302f 865dade0 00000000 00000000 tcpip!RtlAcquireReadLockAtDpcLevel+0x38 8b933f50 8ac72181 00000002 8b914120 8b933fe0 tcpip!TcpUpdateIsnGenerator+0x13 8b933f88 826c4662 865dade0 00000002 519fd639 tcpip!TcpPeriodicTimeoutHandler+0x25b 8b933ff4 826c2295 8b9cfcc8 00000000 00000000 nt!KiRetireDpcList+0x147 8b933ff8 8b9cfcc8 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x45 WARNING: Frame IP not in any known module. Following frames may be wrong. 826c2295 00000000 0000001b 00c7850f bb830000 0x8b9cfcc8 STACK_COMMAND: kb FOLLOWUP_IP: tcpip!RtlAcquireReadLockAtDpcLevel+38 8ac719ca 33c0 xor eax,eax SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: tcpip!RtlAcquireReadLockAtDpcLevel+38 FOLLOWUP_NAME: MachineOwner MODULE_NAME: tcpip IMAGE_NAME: tcpip.sys DEBUG_FLR_IMAGE_TIMESTAMP: 533f4cca FAILURE_BUCKET_ID: 0xA_tcpip!RtlAcquireReadLockAtDpcLevel+38 BUCKET_ID: 0xA_tcpip!RtlAcquireReadLockAtDpcLevel+38 Followup: MachineOwner

Re: BSOD tcpip.sys? at boot only

Hi,

Can you make sure Windows is up-to-date?

Re: BSOD tcpip.sys? at boot only

Hi, I have the latest MS bulletin from 10th april (word, excel...)

Re: BSOD tcpip.sys? at boot only

So, as I can see, the BSOD might be due to a bad/corrupted driver installation.

Can you try the following steps: https://support.microsoft.com/en-us/help/4028443/windows-update-drivers-in-windows-10

Thanks.

Re: BSOD tcpip.sys? at boot only

Hi, why windows10 ? what driver is corrupted? thanks.

Re: BSOD tcpip.sys? at boot only

Hi there cumdacon,

At the command prompt(admin) type in SCAN /SCANNOW   notice there is a space after SCAN.  At the end of the scan please copy and paste the results in your next reply.  SCANNOW scans your computer for all issues and fixes them if the need be.

Hope this helps.

Warmest Regards,

Julie

 

Re: BSOD tcpip.sys? at boot only

Hi Julie, thanks a lot. I add 1) screen shot of CMD tasks 2) complete log 3) complete CBS log with repair (filter by date: 2008/04/16, surely a BSOD at each boot may "damage further" other components, I did not run scandisk after each bsod). 1) https://postimg.cc/image/k18gauxl7/   2)  https://www5.zippyshare.com/v/vZ76jlav/file.html  3) https://www74.zippyshare.com/v/6D7nRNer/file.html  

Re: BSOD tcpip.sys? at boot only

Hi, were the logs useful in identifying the cause?

thanks.

Re: BSOD tcpip.sys? at boot only

Hi Cumdacon,

Logs look good, it made a repair.  Have you rebooted your machine since yesterday?  If so, what happened?

I see you have a Dell.  You are also running Windows 6.0?   The scan /scannow is in a different language?  What did the last line say?

Please reply.

Julie

Re: BSOD tcpip.sys? at boot only

Hi, no, I dont have a Dell ;)  Vista32 SP2. CBS log: it seems english ("reboot required" instead of "riavvio necessario"). the last line "Scavenge: Package store indicates there is no component to scavenge, skipping." I guess that scavenge means "clean" i.e no component that requires to be cleaned. I not rebooted after "the repair".

Re: BSOD tcpip.sys? at boot only

Hi yankeelady2015, you simply did a miracle! I performed the scannow as requested 16 day ago (CBS log posted above, with repairs). I tested the pc at reboot for about 10 days....always perfect!!! Thanks this wonderful forum my 10-years-old pc seems now to be a brand new pc! boot process in 3 minutes (inclusive antivirus) and zero hangs, zero BSOD: very good. I warmly warmly thank you a lot!!!! Best,

Re: BSOD tcpip.sys? at boot only

this very big issue will be fixed by comodo developers (after the upcoming 6778).