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Seeking help from the tech community! 

Computer background:

Windows 10 Home

First Virus Protector: McAfee (full) - Nothing found Currently uninstalled

Second Protector - AdwCleaner - Cleaned up items, but they return upon reboot 

Third Virus Protector: Ad-aware (full) - Cleaned up some stuff, but did not identify AdwCleaner items Currently Installed

Fourth Protector - HitmanPro (free) - ...

bonjour,

il n'y a pas de probleme concernant le délais.je sais bien que vous avez une vie a coté et il n'y a pas que moi sur le forum.C'est pour cela que je me manifeste de temps en temps :)

je viens de terminer le rapport:

j'ai repasser ADW mais toujour pareil.

voici le rapport:

Malwarebytes Anti-Malware www.malwarebytes.org

Date de l'analyse: 06/10/2016 Heure de l'analyse: 17:48:15 Fich...

Thanks for your reply. There was one more thing that wasn't working that I forgot to mention, the HP Simple Pass fingerprint reader for logging in. There may have been more. Fortunately I did have a system image, and I restored everything. I have to say I was more than surprised that 18 items were flagged for deletion, I have MalwareBytes and AntiExploit Premium running, I am very picky when it...

first I wanna to say this tool is not good for The following reasons.

as I just scan your tool with virustotal.com it is turns out that your tool is a Trojan and ?! so I can not say anything other then your tool is scanning the system very slowly and it taked up too much ram and the scan never done ! also your tool it is created Several processes in the Task Manager which make the screen/other...

Hello,

Thanks.

So, I advise you to use DelFix to remove all traces of the tools we used:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste...

Effectivement il y a des infections.

"avast! Free Antivirus (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)"

--> La version 12 est disponible :

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

"CHR Extension: (webget)"

--> Pour retirer cette extension de Google Chrome :

https://support.google.com/chrome_webstore/answer/2664769?hl=fr

"ProxyServer: [....

# DelFix v1.013 - Logfile created 04/10/2016 at 22:00:41
# Updated 17/04/2016 by Xplode
# Username : Lewlew - BLACKHOLE
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\FRST Deleted : C:\AdwCleaner Deleted : C:\RegBackup Deleted : C:\TDSSKiller.3.0.0.44_27.07.2015_01.54.57_log.txt Deleted : HKCU\conso...

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

I just ran the latest version of Ad-Aware. It found 18 items to remove. I clicked OK. Restarted the laptop (HP Envy, 16GB RAM, 240GB SSD, 4GB VRAM). On bootup I found that Mailwasher icon was not in the Task bar, in fact it was not running. Then I found that Mailbird, my e-mail program wasn't running. Then I found that the touch feature of the touchpad wasn't working. (I could not slide up and ...

ran a registry cleaner to clean up some dead software links etc.  this seemed to remove that registry entry that was throwing off adwcleaner.  reran adwcleaner and there are now no threats picked up.