Re: Error ADW 7.0.1.0

Hi again,

Alright, I was expecting the debug logfile but at least we know where the error comes from.

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

 Can you develop a bit?

Thanks.

Re: Error ADW 7.0.1.0

I guess, i found out, where the error came from.  After the scan has finished, following screen can be seen:

http://abload.de/image.php?img=2017-08-01_123851thsvf.png

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...

Re: adwcleaner_7.0.1.0 windows 7 pro

Thank you for reply,

i used both, 7.0.0.0 & 7.0.1.0 and always the same popup

Best regards

Re: Error ADW 7.0.1.0

Greetings,

Before doing what is described above by JoshRoss, please try the following manipulation:

  1. Activate the debug mode (go to Tools > Options > tick "debug")
  2. Then, do a scan and a clean to trigger the crash
  3. Finally, please share the file C:\AdwCleaner\AdwCleaner_Debug.log in your next answer

Thanks!

Re: Protection for Android

Pretty much a great option. The problem is, even with anti-virus or anti-malware on phones, it still is not enough as phones are more complicated to detect issues on.

Re: Error ADW 7.0.1.0

Could you try restarting your PC in safe mode with networking, install Malwarebytes, do a full scan with them and then attempt to scan with AdwCleaner. 

Before that, you could also use RKill to kill any malicious software before using anti-malware. Let me know if this helps.

Re: Protection for Android

on Android by spinon

HI Folks,

Although I'm currently not using MalwareBytes on my Android devices, I have used this app on Android in the past. And I like it very much for its simplicity. It does, as the name suggests, take care of malware. No silly optimizers or other useless add-ons.

:-)

Please check for F/P

Hello,

these findings belong to Norton Safe Search.

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

PUP.Adware.Heuristic, syncagentsrv

***** [ Folders ] *****

PUP.Adware.Heuris...

Re: A nettoyer ou pas?

Ces fichiers sont liés à une détection générique. Ils ne sont pas nécessaires au bon fonctionnement de l'ordinateur. Voici quelques explications concernant les .log : https://fr.wikipedia.org/wiki/Historique_(informatique)

Cordialement.

Re: A nettoyer ou pas?

Bjr,

Merci pour votre réponse rapide ^^

Par curiosité et pour apprendre c'est quoi exactement?

Sachant que j'utilise d'autre logiciel et qu'ils n'ont rien vu, tel malwarebyte, ZHPCLEANER

Toujours avoir plusieurs logiciel on ne sait jamais ^^

GG