Search

Hello,

Can you do the following to look for "dnsapi.dll" files on your computer ?

• Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
• Right-click on the icon -> Execute as Administrator.
• In the search field, type "dnsapi.dll".
• Then, start the search. A report will open when the search is over (it contains the search results). Please share it here.

Best regards,

# DelFix v1.013 - Logfile created 04/10/2016 at 22:00:41
# Updated 17/04/2016 by Xplode
# Username : Lewlew - BLACKHOLE
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\FRST Deleted : C:\AdwCleaner Deleted : C:\RegBackup Deleted : C:\TDSSKiller.3.0.0.44_27.07.2015_01.54.57_log.txt Deleted : HKCU\conso...

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

I just ran the latest version of Ad-Aware. It found 18 items to remove. I clicked OK. Restarted the laptop (HP Envy, 16GB RAM, 240GB SSD, 4GB VRAM). On bootup I found that Mailwasher icon was not in the Task bar, in fact it was not running. Then I found that Mailbird, my e-mail program wasn't running. Then I found that the touch feature of the touchpad wasn't working. (I could not slide up and ...

the problem is that it actually found the ucguard.sys.. and then it asked me to restart the computer to remove it but it is still there

---

pedromatt, 2016-09-30 12:37:05 (UTC)

that bad news ! I just to ran Roguekiller and I will see what report ! did you ran a scan with your AV ?

which mode did you ran Roguekiller ? normal or safe mode ?

the problem is that it actually found the ucguard.sys.. and then it asked me to restart the computer to remove it but it is still there

And this is what went to quarantine:

https://gyazo.com/5be47efeb58258eaa48f2ffaf39c3b35

it did not ask me to restart my computer

I don't have a tab "Exam" . Do you mean the "Scan one"? ( https://gyazo.com/3a8031657b4499e05de41e695c64fcb2  ) If it is indeed that tab, I think this is what you want:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 30/09/2016 Scan Time: 00:32 Logfile: test.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.09.29.13 Rootkit Database: v2016.09.26.02 License: F...

bonsoir,

je viens de faire de passer malwarebytes.

avant de le poster je tiens a préciser qu'il m a donner des menaces mais je ne lui ai pas laisser le temps de finir.il est beaucoup trop long.je le laisserai finir ce weekend.

si cela pose probleme pour la résolution du pb d'ADW,n'hésiter a me le dire.

merci d'avance.

voici le rapport

Malwarebytes Anti-Malware www.malwarebytes.org

Pr...

Hello,

Then, start AdwCleaner, click on Tools > Options, and tick the checkbox "Chrome preferences" under "Reset" section.

Click on [Ok], then do a scan followed by a Clean, and share the logfile.

Regards,