Hi,
Please activate Debug Mode as follows so we can see a report which may be helpful with identifying the problem.
- Double-click on AdwCleaner.exeto open the tool.
- Click on Options in the top menu.
- Put a check mark next to Activate debug mode
- Click on the Scan button
- A logfile report called AdwCleaner_dbg_XXXX.log (where XXXX represents the time run) will be created and saved to %syste...