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Hello,

I'm so sorry for the delay. The folders in your previous message are really precious, thanks !

However, I still need a logfile from ZHPDiag, please see my first message here.

Best regards,

Hello,

Sorry for the delay.

Thanks for the feedback, if you need anything else, we'll answer quicker.

Regards,

Greetings,

Did you look at AdwCleaner's documentation ? It is available here : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

AdwCleaner works that way :

1. First, you need to click on "Scan" button
2. Then, after the scan has finished, you will be able to check/uncheck elements found (if any)
3. Finally, you have to click on "Clean" button in order to remove items previo...

Hey guys,

The scan works perfectly fine but after that the program doesn't react to any action. It doesn't freeze but the only think I can do is ticking files.

Edit: AV is deactivated

Log:

http://www.file-upload.net/download-11780634/AdwCleanerS10.txt.html

bonjour je refuse que TU mettes mes outils en ligne ! il n'y a que moi qui les mets à jour , tu te prends pour qui ? "Nos outils" ? tu t'accapares les outils des autres en plus ?

tous les outils signés g3n-h@ckm@n sont ma propriété intellectuelle et celle d' SOSVirus , il n'y a que nous qui ayons et qui donnons l'accord , attention de ne pas aller trop loin dans tes délires sinon je vais êt...

The key below is marked by adwcleaner as PUP.  When I delete it, It keeps coming back, no matter what I do.

I delete, reboot and it is back. I manually delete, run the scan again and it is gone. Howevever, it comes back in 15-30 minutes, even if I do not reboot.

This is the key:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} 

Is this somethin...

Hello,

Thanks. Sorry for the delay, I'm taking care of the reports asap.

Hello,

DelFix aims to remove every tool we used, so it has to be used after everything else.

You do not need to relaunch AdwCleaner.

Hi! I can't do much with computers but I used AdwCleaner anyway and it ended up deleting(?) Google Chrome and Mozilla Firefox. (yeah, I'm not sure if it deleted or not, I've opened quarantine and there are a lot of stuff in there but I don't understand much of it) I'd be fine without Chrome and Mozilla since I downloaded Opera and it runs much smoother but I really need some of my bookmarks. Ca...

Hello,

Ok :) So problem solved ?

If so, you can use DelFix to uninstall the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When everything is finish, the software will close itself.
• Then a report appear on the notepad, please copy paste...