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Seeking help from the tech community! 

Computer background:

Windows 10 Home

First Virus Protector: McAfee (full) - Nothing found Currently uninstalled

Second Protector - AdwCleaner - Cleaned up items, but they return upon reboot 

Third Virus Protector: Ad-aware (full) - Cleaned up some stuff, but did not identify AdwCleaner items Currently Installed

Fourth Protector - HitmanPro (free) - ...

Hello,

Can you do the following to look for "dnsapi.dll" files on your computer ?

• Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
• Right-click on the icon -> Execute as Administrator.
• In the search field, type "dnsapi.dll".
• Then, start the search. A report will open when the search is over (it contains the search results). Please share it here.

Best regards,

As the title suggests. I believe this virus is responsible for Windows Defender not being to update its definitions or run at all. Log:

# AdwCleaner v6.020 - Logfile created 05/10/2016 at 20:24:47
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-10-03.1 [Server]
# Operating System : Windows Embedded 8.1 Industry Pro  (X64)
# Username : Jamie - JAMIES-PC
# Running from : C:\Users\Jamie\Do...

Thanks for your reply. There was one more thing that wasn't working that I forgot to mention, the HP Simple Pass fingerprint reader for logging in. There may have been more. Fortunately I did have a system image, and I restored everything. I have to say I was more than surprised that 18 items were flagged for deletion, I have MalwareBytes and AntiExploit Premium running, I am very picky when it...

first I wanna to say this tool is not good for The following reasons.

as I just scan your tool with virustotal.com it is turns out that your tool is a Trojan and ?! so I can not say anything other then your tool is scanning the system very slowly and it taked up too much ram and the scan never done ! also your tool it is created Several processes in the Task Manager which make the screen/other...

Hello,

Thanks.

So, I advise you to use DelFix to remove all traces of the tools we used:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste...

Some time ago I notaice that when I am using spotify and my google chrome is open, some random ads shows up. It was little anoying so I wanted to get rid of it.  So basicly I use: MalwayBytes, AdwCleaner, Eset scan, Avast, HitmanPro, JRT. Uninstaled and instaled Chrome few times, uninstaled Spotify.  I did nearly every possible think and every time I open Chrome those guys come back. When I cle...

Hello,

Ok. We'll need to remove the conflicting file:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it...

Hi

I Clean my PC wit ADW and the next day the same Ad comme back

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: speccy.en.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: the-punisher.fr.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web...

# AdwCleaner v6.020 - Logfile created 01/10/2016 at 07:53:28 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-30.1 [Server] # Operating System : Windows 7 Professional Service Pack 1 (X64) # Username : paulm - DESIGN2015 # Running from : C:\Users\Paulm.TOOLS\Downloads\adwcleaner_6.020.exe # Mode: Scan # Support : https://toolslib.net/forum



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No malicious serv...